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I’m working on something big. Hint: It’s not a wallet.
When I sent out a survey about what I should work on next and this product, I was somewhat surprised by what product came back...
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Fifty shades of green: A qualitative and quantitative balance to design
As a business that now operates almost completely online, but makes physical products, I need to constantly make good decisions about which products to produce....
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Hidden world of shipping and returns
If you’ve ever sent something back to a big company, you’ve probably engaged in some kind of process where you fill out a form with...
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